User Services

» Access, Internet, and Public Libraries
   A report to the Santa Clara County Libraries. Studies the issues involved in providing access to the internet in public libraries. Discusses a variety of possible solutions, including filtering, restricted access, blocking software in children's rooms, tr

   
   http://www.scu.edu/ethics/practicing/focusareas/technology/libraryaccess/

» Are We Ready for the Library of the Future?
   Article from Salon Magazine theorizing that new technology in libraries is only more efficient if patrons can use it. Argues that the role of librarians now includes being teachers of technology.

   
   http://archive.salon.com/21st/feature/1997/12/02feature.html

» Classism in the Stacks
   Transcript of a Sandford Berman lecture on library services to the poor. Includes a biography and abstract.

   
   http://www.ala.org/ala/olos/olosprograms/jeanecoleman/jeanecoleman.htm

» Falling Through the Net
   Released July 8, 1999 by the US Department of Commerce, a series of three reports in the Falling Through the Net series on the telecommunications and information technology gap in the United States.

   
   http://www.ntia.doc.gov/ntiahome/fttn99/

» Innovative Internet Applications in Libraries
   A sampling of new and interesting uses of the Web by libraries.

   
   http://www.wiltonlibrary.org/innovate.html

» MeL: Blind, Handicapped, and Disability Resources for Libraries
   Links to disabilities documents, library services examples, and other resources, from the Michigan Electronic Library.

   
   http://web.mel.org/viewtopic.jsp?id=941&pathid=1566

» NNLM - Consumer Health Manual
   Guidance for librarians in building and evaluating consumer health materials for their libraries' collections.

   
   http://nnlm.gov/outreach/consumer/

» Sell It With Sizzle
   Librarian Rhonda K. Kitchens offers deas, tip and hints for adult public library programs, events and outreach.

   
   http://www.sellitwithsizzle.com/

» Working with Campus Writing Centers: Opportunities for Cooperation
   Details how academic libraries can work with campus writing centers to improve service to patrons.

   
   http://www.libraryinstruction.com/writing.html