Help Desk

» Acacia Help Desk
   Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.

   
   http://www.helpdesksoftware.com.au/

» Control-F1
   Provides enterprise solutions for live and automated support.

   
   http://www.ca.com/control-f1/

» Coral Sea Software
   Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.

   
   http://www.coralsea.com.au/sysman/

» Double IS
   Software enabling facility managers to track work orders, room booking, and building maintenance.

   
   http://www.doubleis.com/

» Easy Access Help Desk
   Offers help desk software applications for businesses, software support, and call center solutions.

   
   http://www.easyaccesshelpdesk.com/

» HelpTrac
   Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.

   
   http://www.helptrac.com

» Internet Software Sciences
   A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

   
   http://www.inet-sciences.com

» Kemma Software
   The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.

   
   http://www.kemma.com

» LBE Help Desk Software
   Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.

   
   http://www.lbehelpdesk.com

» NetHelpDesk
   Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.

   
   http://www.nethelpdesk.com/

» NetKeeper
   A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

   
   http://www.netkeeper.com

» PRD Software
   Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

   
   http://www.prd-software.com.au

» Softopia
   Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.

   
   http://www.softopia.com

» Surado
   Features Win32 administrator application, Web-accessible interface, client information management, and lead management.

   
   http://www.suradocrm.com/

» The Management and Help Desk Community
   A portal of news, information and interactivity for both help desk software and management issues

   
   http://www.helpdesking.com

» Vertical Solutions Inc.
   Develops and implements customer service, help desk and sales force automation software.

   
   http://www.vertsol.com

» Wickett Software
   Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.

   
   http://www.wickett.net

» World Web Dynamics
   Live Demo of help desk software, including specific offerings for school districts.

   
   http://www.worldwebdynamics.com